Friend Forfeit support.
Help with sessions, your account and Apple purchases.
How do I delete my account?
Open Settings in Friend Forfeit and choose account deletion. The request locks the account while the identity is deleted and account data is pseudonymized. Shared records are retained for no more than 90 days and then removed by scheduled cleanup. If you cannot open Settings, email support@kreydlabs.com.
How do I cancel Plus?
Apple manages Friend Forfeit subscriptions. Open your Apple ID subscription settings on your device to cancel or change a plan. Deleting the app does not cancel an Apple subscription.
I paid for Plus. How do I restore it?
Confirm that the device is using the Apple ID that made the purchase, then open the Plus screen and choose Restore. StoreKit verifies the current Apple entitlement before Plus is unlocked. If the purchase is missing after a short wait, contact us with the Apple receipt or order information; do not send your payment card details.
Does locking my iPhone end a session?
An ordinary device lock does not by itself end a focus session. Unlock the phone and reopen Friend Forfeit so the app can reconcile the local session state. If the displayed result does not match what happened, use the review or report path before starting another session.
What should I do after the app closes?
Reopen Friend Forfeit and let the current session recover. Timer state is maintained on the device. Avoid starting a second session while the first one is being recovered. If it does not return or the result is unclear, email support with the approximate time and your account email.
A result looks wrong. Can it be reviewed?
Use the in-app review, dispute or report action shown for that record. Friend Forfeit keeps the original session event and adds the review information so the history is not silently rewritten. Support can help if the action is unavailable.
What information should I include in a support email?
Include the account email, iPhone model, iOS version and the time of the affected session or purchase. Describe the issue without sending a password, payment card number or private information about another person.
Need a hand?
Email us about account access, session reviews or purchases.
Email support